Terms and Conditions
We accept all cards. There is a £4 or 4% charge for credit cards (whichever the greater) but no charge for UK DEBIT CARDS. Any non UK cards including non UK DEBIT. cards will be charged as credit cards as our bank charge the fees for them as such.
If for any reason you fail to check into the hotel and you haven't given prior notice of cancellation as described below, you will be charged for the full stay.
If for any reason you fail to check into the hotel and you haven't given prior notice of cancellation as described below, you will be charged for the full stay.
Checking In
Check-in times: 2pm - 11pm
All guests must check in during the times listed above, 2pm - 11pm, on the day of arrival. If you are going to arrive later than 11pm you must make prior arrangement and agreement with the hotel 24 hours in advance to check in, if you arrive later than 11pm without prior arrangement then you will be charged in full for the whole stay.
Cancellations
If you wish to cancel your stay at The Ambassador Heathrow Hotel then you must cancel by 9am 3 full days before the day of arrival otherwise the whole stay is charged due to lost business. If you do not cancel in time then it will be classed as a "no show" as described above in our Terms and Conditions.
Last Updated: 10/03/2016 - Subject to change without warning.